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Frequently Asked Questions
What is your shipping Policy?
We use Bay Photo for most of our products.
Most orders will be sent directly from Bay Photo.
Shipping times range from 1-7 business days.
You will receive a tracking number as soon as your order has been shipped.
What is your Policy on Returns/Exchanges/Refunds?
We do not accept returns; all sales are final.
Your order will be packaged carefully to ensure that it arrives safely to you.
If your order does arrive damaged keep all packaging and contact Mark Thurber
1-800-503-4308 / markt@soaringwhales.com.
Trusted Art Seller
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
Verified Secure Website with Safe Checkout
This website provides a secure checkout with SSL encryption.
